My Cart

Delivery

Customer Service

Customer Service

If you have any query about our services, Please contact us for inquiries.

  1. Tel: +852 35763333
  2. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  3. Facebook page: www.facebook.com/wellgroupstore/

- Let's become our member to enjoy our special offer. And stay close with our Facebook fans page to obtain our latest news.

Delivery

1. Delivery service is not provided by customers shopped at our distributor's store.

2. Delivery service arrangement of customers shopped on the wellgroup onlineshop (www.Wellgroup.com.hk).

2.1 Customers can enjoy free delivery service to Hong Kong local bussiness area for any order with spending on our onlineshop of $200 or above (based on the transaction amount after discount and/or after e-coupon and promotion code discount). Otherwise, a delivery charge applies.

2.2. Customers can choose pay delivery service or self pick up with any order spending on our onlineshop of under $200(based on the transaction amount after discount and/or after e-coupon and promotion code discount). Delivery charge to be quotated. Please contact our customer service department for quotation.

2.3. customers can choose "SF express self pick up" for $20 with any order spending on our onlineshop of under $200 "SF express self pick up address". Please take reference at : http://www.sf-express.com/hk/en/others/S.F.Network/SF_store_address/ Please contact our customer service department for enquiry.

2.4. Oversea Order - If delivery address is outside of Hong Kong. Delivery charge will be applied. Please contact our customer service department for delivery quotation.

3. Once the order confirmed. Our customer service department will contact customers for the delivery arrangement.

4. If customers do not recive our order confrimation, please contact our customer service department during office hour.

5. We refused to provide any delivery service with any unconfrim order.

Buying and Payment

How to Buy

  1. Please visit our distributor's store to purchase our products. Please check "Point of sales" for location details.

  2. Customers can purchase our products on our online shopping cart, "Well Group Online Store" www.Wellgroup.com.hk.

Payment

 

  1. We accepting payment in HKD only.

  2. For our distributor's store, we accept cash payment, and most of the populor electronic payment are also accept. Please take refer to the store's payment terms.

  3. For the Online shop Payment. We only accept payment through PayPal, a well-known, trusted, and secure way to make payments over the Internet. Making a payment to us through PayPal is easy. You can use your existing PayPal account or pay by credit card even if you don't have a PayPal account. Find out more information by going to the PayPal web site at http://www.paypal.com.

Contact Us

  •  852 3576 3333
  •  852 3576 3388
  •  This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Workshop No.10, 7/F 
          Kwai Cheong Centre,
          50 Kwai Cheong Road,
  •       Kwai Chung, N.T. Hong Kong.

Log In or Register